WHAT WE OFFER
Our Promise to You
Created in the rolling hills of Asheville, North Carolina, we draw our inspiration from the proven, aerospace designs and materials that put men into space and carried a nation to the Moon and back.
Our products are an ongoing tribute to the over 400,000 men and women who played a valuable role in making each of these historical events possible.
Like the components and machines used to go to the Moon, our replicas are created with as much realism and functionality as the real ones. They not only look the part but are made to last and if they don’t, we need to know about it.
Your 100% satisfaction is our goal and that is why we offer an unconditional 30 day guarantee: If our product fails to operate the way it is supposed, is defective in any way or simply does not meet your expectations in any way, we will replace it free of charge or grant credit within our store.
WHY CHOOSE US?1.
You can go to the first place on the web who offers you a seemingly cheap price for what looks like a good replica. But what happens when it's delivered, disappointment. The bitterness of poor quality remains long after the sweetness of a low price which is soon forgotten. We are not looking for a single sale, we are looking for a lifetime customer.
We are space collectors just like you and we have the same expectations as you when it comes to quality and durability. Our sale to you isn’t complete until you, the customer, are completely satisfied. Our guarantee is a handshake- a promise that we’ll be fair to each other. So if something’s not working, fitting or standing up to its intended task or lasting as long as you think it should, we’ll take it back. Your satisfaction is and always will be our goal.
After the sale is done, we'll still be here. We count on our customer base to drive what will bring to the market next. In a sense, you the customer, are a direct contributor to our company. It's your interests that drive us to create and imagine the unthinkable. It's your direct input that makes us the best we can be. When you go to Spacefest or the Astronaut Scholarship Foundation shows to meet your heroes, where will those other guys be, hiding behind their computer screens. Don't worry, because we'll be there to meet you and talk with you face to face. It doesn't have to be about our products, we love anything space related so stop on by and ask for Sam or Sean.
Absolutely. We will be happy to offer expedited shipping, provided that it is available to your area. Additional charges may apply.
We can repair most items depending upon the extent of the damage. You should be aware that damage caused by the customer may come with a charge for repair. In any event, contact us at firstname.lastname@example.org to discuss the issue.
On some of the smaller miscellaneous items this may be possible. However, on the larger electronic replicas this may be hard to do as we have specific packaging designed especially for the single item to be shipped. Again, it doesn't hurt to ask.
If your item is in stock, typically a week to ten days depending upon what you have ordered. If your item is an out of stock item or needs to be produced, there may be a waiting period. We try to post this information on each item if there is a planned waiting period.
Telemetrics makes the best Apollo DSKY replica in the world
July 20, 1969
A so-called Woodchuck (Correctly speaking, a groundhog) would chuck-that is, throw- as much as the woodchuck in question was physically able to chuck (albeit) if woodchucks in general had the capability (and, presumably, the motivation) to chuck wood.
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